Hi there Deepak
Just a very quick query regarding a police report with a fundamental piece of evidence missing from it. And what I can do about it.
I was involved in a car accident in Abu Dhabi, I was a passenger in my managers car at the time. We were hit from behind at speed whilst we were stationary at lights. I was thrown towards the windscreen, my seat belt stopped me violently and my neck became injured. The Saeed police attended and organised an ambulance to take me to the emergency hospital for treatment. I was strapped to a spine board, my neck in a brace. I was examined, and x-rayed and the doctors said I had torn muscle tissue in my neck. They prescribed medication for my injuries that the company paid for along with the hospital bill.
I was taken to a police station to sign a document to allow the police to release my manager. At which time I showed the police officer at the station the medication I had been given by the doctors at the hospital for my injuries.
When I attempted to get some compensation from the third party insurers who had admitted liability for the crash and had paid for the repairs to my Managers vehicle, there had been no mention of my injuries within the police report. Therefore the insurance company have said that they have no responsibility.
I have sent them a copy of the hospital report signed by the doctor that states I was injured and prescribed medication to treat those injuries, but the insurers are insisting that this is not enough and unless I can get an amended police report, they will dismiss any claim I may have.
I have contacted the main police who have said it is nothing to do with them and I should address my concerns to the traffic police, they in turn suggest there is nothing they can now do due to the passage of time, however, this information was freely available but apparently not reported by my Manager because he only had a private insurance policy with no business use aspect attached to it, yet the car he was driving was a part of his salary package to be used for business and the fuel for the car is paid for by the Company.
What can I do in this situation? Should the Insurers accept a signed by a doctor hospital report that states I was sent to the hospital by the police after I was involved in a RTA and on which document it states I was injured and received medication for those injuries? Or can they simply say "Well if the police forgot to mention it on their report, then it never happened?
Or is there a more senior police department that I can contact to ask them if they could look into the matter?
As always, I look forward to your most convenient considerations.